Need a quick answer? We’re here to help: FAQs

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General Inquiries

All purchases are directed through electrical distribution. We can help find one close to you.

Mac’s II Agencies works with the top electrical wholesalers in BC and Yukon Territory. Lighting can be purchased through authorized wholesalers, including EECOL, EB Horsman & Son, Gescan, Graybar, Guillevin, Nedco, and Wesco.

We work with the top electrical contracting firms all over the province. Once we understand the requirements of your project, we’d be happy to refer a contractor in your area.

All in-house orders have a direct representative looking after them. Reach out to us with your Purchase Order number and we can help track your order.

For most of our vendors, Mac’s II Agencies represents the entire province of BC and the Yukon Territory. There are a select few lines where we do not support Cranbook or Fort St John.

Mac’s II carries inventory on Delta Transformers and Arlington Industries. Direct pickups are possible but need to be arranged through an authorized distributor.

We have dedicated reps that handle every region of the province. Please visit our Connect page to get in touch with the representative in your area.

If you are looking to get connected with Mac’s II, please visit our Connect page to get started.

We love new lines! Please visit Become a MII Manufacturer to submit your line for review.

Lighting

Samples are free to rent and can be accessed online. Shipping charges may apply.

Stock products can be returned within one calendar year.

BC Hydro has two major incentive programs.

To set up an account, please follow this link.

Depending on the complexity of the project, we do our best to turn inquiries around in 72 hours. If the project is complex and requires multiple layouts, we may ask for more time to complete the request.

In most cases, we are able to match legacy products with current ones, whether it’s look or performance.

Specification sheets can be found on our vendor’s websites. There are select vendors that have their spec sheets loaded to the Lighting Exchange.

Installation instructions can be found on our vendor’s websites. Having trouble finding what you’re looking for? Connect with a Mac’s II representative today!

Choosing the correct lighting control can be overwhelming. Connect with our controls team to find the system that’s best for you.

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